Cookie Policy

Last updated: 2 August 2026

About This Cookie Policy

On1shelf is operated by Digital Isle Limited. We use cookies and similar technologies to operate our website, keep it secure, remember customer choices, understand how the website is used and, where you consent, support relevant advertising.

This policy explains what these technologies are, why we use them and how you can manage your choices.

We take a consent-first approach. Technologies that are strictly necessary for the website to function are used automatically. Optional functional, analytics and advertising technologies are not used unless you consent, except where a specific legal exemption applies and the required information and objection controls are provided.

What Are Cookies?

Cookies are small text files stored on your computer, telephone, tablet or other device when you visit a website. They allow a website to recognise a device and remember information about a visit.

Similar technologies can include pixels, tags, scripts, web storage, device identifiers and other methods of storing information on, or accessing information from, a device. For simplicity, we refer to all these technologies as “cookies” throughout this policy.

First-Party and Third-Party Cookies

First-party cookies are set directly by On1shelf. They are commonly used to operate the website, maintain your shopping basket, remember settings and support account or checkout functions.

Third-party cookies are set by external services used on our website, such as analytics, payment, advertising or embedded-content providers. The third parties involved, together with the purposes and durations of their cookies, are identified in the cookie tables below.

Session and Persistent Cookies

Session cookies normally expire when you close your browser.

Persistent cookies remain on your device for a defined period or until you delete them. The duration of each cookie is shown in the cookie tables where available.

Why We Use Cookies

Strictly Necessary Cookies

These cookies are essential for the website and services you request to operate correctly. They may be used to:

  • Keep the website and checkout secure;
  • Remember products placed in your shopping basket;
  • Maintain your session while you move between pages;
  • Support account login and authentication;
  • Prevent or detect fraud and technical problems;
  • Process choices made during checkout; and
  • Remember your cookie preferences.

Strictly necessary cookies do not require consent. You can block them through your browser, but doing so may prevent important parts of the website from working correctly.

Preference and Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced functionality. For example, they may remember your selected currency, language, region or other website preferences.

We normally use these cookies only with your consent. In limited circumstances, UK law may permit a cookie that solely adapts the appearance or functionality of the website to your preferences to be used without consent. Where we rely on this exception, we will provide clear information and a simple, free way to object.

Performance and Analytics Cookies

These cookies help us understand how visitors use On1shelf. They may collect information such as:

  • The number of visits to the website;
  • The pages viewed and links selected;
  • How visitors move through the website;
  • Approximate visit duration;
  • Browser, device and operating-system information; and
  • Website loading, error and performance information.

We normally use analytics cookies only with your consent.

UK law permits a limited statistical-purpose exception where information is used solely to create aggregate statistics for improving the website, is not used to identify or track individual visitors, and is not used for advertising or profiling. If we rely on this exception, we will provide clear information and a simple, free way to object.

Marketing and Advertising Cookies

These cookies may be used to measure advertising, understand the effectiveness of marketing campaigns, limit how often an advertisement is displayed or present advertising based on browsing activity.

Marketing and advertising cookies are only used with your consent. We do not treat advertising, profiling or cross-site tracking as strictly necessary.

Managing Your Cookie Choices

When you first visit On1shelf, our cookie consent mechanism allows you to:

  • Accept all optional cookies;
  • Reject all optional cookies; or
  • Manage individual cookie categories.

Optional cookie categories that require consent remain disabled unless you actively enable them.

You can change or withdraw your consent at any time by opening the cookie settings control or cog icon displayed on the website. Withdrawing consent does not affect the lawfulness of any processing that took place before consent was withdrawn.

If a cookie is being used under the limited statistical-purpose or appearance exception, the same settings mechanism provides a simple way to object. Once you object, we will stop using the relevant technology on your device for that purpose.

Rejecting optional cookies will not prevent you from browsing or purchasing from On1shelf, although some optional features may be unavailable or may not remember your preferences.

Cookies Used by On1shelf

The following table lists the first-party cookies currently used on our website, including their purpose and duration:

Cookie NameTypePurpose
vscommerceNecessary Cookies A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.
Provenance: 1st Party - Duration: Session
VSCurrencyNecessary Cookies An identifier that references the currency the prices are displayed in.
Provenance: 1st Party - Duration: Persistent (1 day)
VSVatPricesNecessary Cookies An identifier that references if prices are shown inclusive or exclusive of VAT.
Provenance: 1st Party - Duration: Persistent (1 day)
VSViewTypeNecessary Cookies An identifier that references the selected view for product listings. This is essential for product listings views to function correctly and no personal data is collected.
Provenance: 1st Party - Duration: Persistent (1 year)
abandoned_orderNecessary Cookies An idenitifier the references the customers current order ID, allowing the site to determine when an order has been abandoned.
Provenance: 1st Party - Duration: Persistent (7 days)
amazon_Login_accessTokenNecessary Cookies An identifier which stores the access token for the customer used for Amazon during checkout.
Provenance: 1st Party - Duration: Persistent (55 minutes)
amazon_Login_state_cacheNecessary Cookies An identifier which stores access token details for the customer using Amazon during checkout.
Provenance: 1st Party - Duration: Persistent (55 minutes)
cookie_policyNecessary Cookies An identifier which stores the customers consent state for the cookie policy so that the website can remember your preferences for either accepting or rejecting non-essential cookies.
Provenance: 1st Party - Duration: Persistent (30 days)
paypal_tokenNecessary Cookies An identifier which stores the Paypal token that references the database entries for the customers order during checkout.
Provenance: 1st Party - Duration: Persistent (1 day)
UPGRADE_REDIRECTNecessary Cookies An identifier which is created when the customer has been redirected to a notice that a browser upgrade is required in order to use the website.
Provenance: 1st Party - Duration: Persistent (30 days)
VS_GUESTPreference & Functional Cookies An internal identifier used to determine where a customer has registered as a guest user.
Provenance: 1st Party - Duration: Persistent (30 days)
VSCategoryGroupPreference & Functional Cookies An identifier that references the last top level category visited.
Provenance: 1st Party - Duration: Persistent (1 year)
VSDownloadlistIdPreference & Functional Cookies An identifier that references the database entries holding the visitors download lists on the website when they are not logged in
Provenance: 1st Party - Duration: Persistent (1 year)
VSDownloadlistTokenPreference & Functional Cookies An identifier that references the database entries holding the visitors download lists on the website when they are not logged in
Provenance: 1st Party - Duration: Persistent (1 year)
VSWishlistIdPreference & Functional Cookies An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
Provenance: 1st Party - Duration: Persistent (1 year)
VSWishlistTokenPreference & Functional Cookies An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
Provenance: 1st Party - Duration: Persistent (1 year)
_shPreference & Functional Cookies An identifier which stores when the customer has closed the sticky header on the website.
Provenance: 1st Party - Duration: Persistent (14 days)
offer_popupPreference & Functional Cookies An identifier which stores if the visitor has already been asked if they wish to join the newsletter.
Provenance: 1st Party - Duration: Persistent (15 days)
search_suggestions_fromPreference & Functional Cookies An identifier which stores the keywords used for search suggestions.
Provenance: 1st Party - Duration: Persistent (30 days)
VSReferrerPerformance & Statistics Cookies An identifier that stores the website that referred you
Provenance: 1st Party - Duration: Persistent (30 days)
last_GTM_order_idPerformance & Statistics Cookies An identifier which references the customers last order ID for performance tracking.
Provenance: 1st Party - Duration: Persistent (1 day)
newsletter_trackingPerformance & Statistics Cookies An identifier which references the newsletter link clicked on by the customer for tracking order conversions from newsletters.
Provenance: 1st Party - Duration: Persistent (30 days)

Total cookies: 22

Third-Party Services

The following table identifies third-party cookies and services currently used on our website:

3rd Party NameTypeAdditional Information
Google AnalyticsPerformance & Statistics Cookies Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page
Additional Information
Google AdsMarketing & Advertisement Cookies We utilise the online advertising services of the third party companies listed on the left, and each of their sites use may set cookies to help identify which adverts are clicked on/interacted with.
Additional Information
Sign In With GoogleNecessary Cookies We utilise Sign In With Google on this website to facilitate your online experience. Sign In With Google makes limited use of cookies. You can read more information on the cookies used by Google on their information page.
Additional Information

Third-party providers may process information according to their own privacy notices. Where a third party processes personal information on our behalf, we require appropriate data-protection arrangements.

If personal information is transferred outside the United Kingdom, it will be handled using appropriate safeguards as explained in our Privacy Policy.

Browser Cookie Controls

Most browsers allow you to view, block or delete cookies through their settings. Blocking all cookies, including strictly necessary cookies, may prevent parts of On1shelf from functioning properly.

Instructions for managing cookies in popular browsers are provided below:

PC InstructionsMAC Instructions
Mozilla Firefox
  • Mozilla Firefox
    1. At the top right of the Firefox window, click on the 'Application Menu' icon and then click 'Settings'
    2. Select 'Privacy & Security' from the menu
    3. Under 'Enhanced Tracking Protection', select the 'Custom' option
    4. Select the 'Cookies' checkbox and from the dropdown menu select 'All cookies (will cause sites to break)'
  • Mozilla Firefox
    1. At the top right of the Firefox window, click on the 'Application Menu' icon and then click 'Settings'
    2. Select 'Privacy & Security' from the menu
    3. Under 'Enhanced Tracking Protection', select the 'Custom' option
    4. Select the 'Cookies' checkbox and from the dropdown menu select 'All cookies (will cause sites to break)'
Google Chrome
  • Google Chrome
    1. Click on the three-dot 'Customise and control Google Chrome' icon at the top right of the browser window
    2. Click 'Settings' and then select 'Privacy and security' from the menu
    3. Under 'Privacy and security', select 'Cookies and other site data'
    4. Under 'General settings', select the option for 'Block all cookies (not recommended)'
  • Google Chrome
    1. Click on the three-dot 'Customise and control Google Chrome' icon at the top right of the browser window
    2. Click 'Settings' and then select 'Privacy and security' from the menu
    3. Under 'Privacy and security', select 'Cookies and other site data'
    4. Under 'General settings', select the option for 'Block all cookies (not recommended)'
Internet Explorer
  • Internet Explorer
    1. Click on the gear icon ('Tools') at the top right of the browser window
    2. Select 'Internet Options' from the menu and select the 'Privacy' tab
    3. Click the 'Advanced' button
    4. Under 'First-party Cookies' and 'Third-party Cookies' select 'Block'
    5. Click 'OK'
  • Internet Explorer
    1. Click on 'Explorer' at the top of your browser window and select 'Preferences' option
    2. Scroll down until you see 'Cookies' under 'Receiving Files'
    3. Select the 'Never Accept' option
Microsoft Edge
  • Microsoft Edge
    1. Click on the three-dot 'More' icon in the top right then select 'Settings' from the menu
    2. Click 'Cookies and Site Permissions' on the menu
    3. Click on 'Manage and delete cookies and site data' in the 'Cookies and data stored' screen
    4. Now switch off the option for 'Allow sites to save and read cookie data (recommended)'
  • Microsoft Edge
    1. Click on the three-dot 'More' icon in the top right then select 'Settings' from the menu
    2. Click 'Cookies and Site Permissions' on the menu
    3. Click on 'Manage and delete cookies and site data' in the 'Cookies and data stored' screen
    4. Now switch off the option for 'Allow sites to save and read cookie data (recommended)'
Safari
  • Safari
    1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
    2. Click on the 'Privacy' tab
    3. Check the option for 'Prevent cross-site tracking'
    4. Now check the option for 'Block all cookies'
  • Safari
    1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
    2. Click on the 'Privacy' tab
    3. Check the option for 'Prevent cross-site tracking'
    4. Now check the option for 'Block all cookies'
Opera
  • Opera
    1. Click on the three lines 'Easy Setup' icon at the top right of the browser window
    2. Scroll to the bottom of the menu and select 'Go to full browser settings'
    3. Click 'Advanced' from the menu and select 'Privacy & security'
    4. Under 'Privacy and security' and click 'Cookies and other site data'
    5. Select 'Block all cookies (not recommended)'
  • Opera
    1. Click on the three lines 'Easy Setup' icon at the top right of the browser window
    2. Scroll to the bottom of the menu and select 'Go to full browser settings'
    3. Click 'Advanced' from the menu and select 'Privacy & security'
    4. Under 'Privacy and security' and click 'Cookies and other site data'
    5. Select 'Block all cookies (not recommended)'

If your browser is not listed, consult the browser developer’s help pages. Browser controls are additional to, and do not replace, the cookie choices available directly on our website.

Cookies and Personal Information

Some cookies and similar technologies may involve the processing of personal information, such as online identifiers, device information or browsing activity.

For more information about how Digital Isle Limited collects, uses, stores and protects personal information, and about your data-protection rights, please read our Privacy Policy.

Changes to This Policy

We may update this Cookie Policy when our website, service providers or legal obligations change. The latest version will be published on this page with a revised “Last updated” date.

We also periodically review the cookies and similar technologies used on On1shelf to ensure that the tables above remain accurate.

Contact Us

If you have questions about this Cookie Policy or how On1shelf uses cookies, please contact:

Digital Isle Limited, trading as On1shelf
Unit 12, Cowan's Business Park
Camlough, Co. Armagh
BT35 7JJ
United Kingdom

Email: info@on1shelf.com
Telephone: +44 (0)28 3027 8150